We're looking for an experienced Senior Medical Receptionist to join our team on a part-time basis. This role is central to the smooth running of our practice - supporting our clinicians, coordinating patient care, and upholding the standard of professionalism our patients expect.
We are known for clinical excellence, elevated patient care, and a team culture built on high standards.
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About the Role
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You'll be the calm, capable presence at the front of our practice- managing patient flow, communications, and administrative operations with precision and warmth. This is a senior role suited to someone who thrives in a specialist medical workplace and takes pride in their role.
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The right candidate will
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be friendly, warm and patient focused
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thrive in a rapid-paced environment and have a natural inclination to take initiative
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display excellent communication and customer service skills
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be punctual and reliable
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Your role will involve the following:
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Greet and welcome patients with a friendly and warm demeanor,
creating a positive and welcoming atmosphere.
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Register new patients, update existing patient information, and schedule appointments using our computerised system.
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Answer phone calls, emails, and inquiries promptly, providing accurate information and assistance.
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Coordinate and manage patient flow, ensuring effective scheduling and minimal wait times.
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Maintain a clean and organized reception area, ensuring it reflects our commitment to excellence and professionalism.
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Assist dermatologists and other staff members with administrative tasks as required.
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Handle financial transactions, including processing payments and issuing receipts.
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Follow practice protocols and ensure compliance with privacy regulations to maintain patient confidentiality.
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What We Offer
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A supportive, experienced team in a well-established specialist practice
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A workplace that values professionalism, education, and clinical excellence