Job Description

Appointment / Patient Experience Coordinator Fine Orthodontist

/n

Sydney's Eastern Suburbs (Bondi Junction and Maroubra)

/n

First impressions matter — and in our practice, you'd be the person who creates

/n

them.

/n

At Fine Orthodontist, every interaction counts. From the moment a patient walks

/n

through the door or calls us, we want them to feel genuinely welcomed, cared for

/n

and confident they're in the right place. We're looking for someone naturally warm

/n

and engaging who's equally comfortable running a busy front desk — a true people

/n

person with the organisational skills to keep the day flowing smoothly.

/n

Dental or orthodontic experience is welcome but not essential. If you have

/n

outstanding customer service skills and a positive attitude, we'll provide

/n

comprehensive training in our systems and procedures.

/n

You're someone who:

/n

/n
Has a bright, positive personality and loves helping people

/n
Communicates confidently in person, over the phone and in writing

/n
Stays calm and solutions-focused when handling difficult situations

/n
Has excellent emotional intelligence across a wide range of personalities

/n
Is organised, well presented and detail-oriented

/n




Takes initiative and works well independently and in a team

/n/n

What you'd be doing:

/n

/n
Welcoming patients and creating an exceptional first impression

/n
Managing appointments and scheduling efficiently

/n
Answering phone and email enquiries

/n
Supporting patients and parents throughout their orthodontic journey

/n
Managing accounts and payments

/n
Liaising with clinicians, referring dentists and specialists

/n/n

What we offer:

/n

/n
A supportive, friendly team in a up-to-date, high-tech digital practice

/n
Comprehensive training — no orthodontic experience required

/n
A genuine long-term career path in orthodontics

/n
A workplace where professionalism, innovation and outstanding patient care are valued every day

/n
Exceptional customer service and communication skills

/n
Robust organisational skills

/n
Previous orthodontic or dental experience will be highly regarded, but the right personality and attitude matter more.

/n/n

This is a full time position, Monday to Friday.

/n

If you're someone who enjoys making people smile before their orthodontic treatment even begins, we'd love to hear from you.
J-18808-Ljbffr

📌 Dental Orthodontic Receptionist Sydney
🏢 Fine Orthodontics
📍 Sydney