Package: $ 94,720- $104,553 + 12% Super (Grade 10 of the SMRC Salary System *********)
Position Description: Quality Compliance Officer Water Wastewater
Applications close: 11:59pm Sunday, 9th August ****
About the Role
Provide a high standard of customer service support to both internal (Council) and external (public) stakeholders through all communication mediums available at Snowy Monaro Regional Council (telephone, email, verbal and letter)
Review all aspects of water supply and water & wastewater service delivery compliance with the Local Government Act, Water Management Act, Environment Protection Act, WH&S; Act, Public Health Act and associated Regulations, Codes, Licences and Environmental Authorisations including all annual water and wastewater license returns
Annual procedural review and submission of legislated documents and reports including but not limited to the following: o Drinking Water Quality Management Plan o Pollution Incident Reporting Management Plans o Local Water Utilities Annual Performance reporting data o (SMRC) WH&S; system as it applies to W&WW; Operations
Develop, implement and review water and wastewater quality monitoring programs
Monitoring of water quality complaints as they arise, providing summary information for management and technical information to customer service staff
Collaborate, develop and implement procedures and advice (including training) in relation to water and wastewater specific acts, regulations and WH&S; documentation with the Coordinator WWW Operations
Develop, optimise and review procedures for water supply and W&WW; service delivery to adapt to changing circumstances




Prepare internal quality assessments to review trends, identify issues and propose corrective actions to maintain compliance
Set up quality systems and processes to ensure data is managed, readily accessible and can be used for reporting and strategic decisions
Conduct regular inspections and audits including developing actions plans to address any non-conformances by the Water & Wastewater Operations team's performance against EPA license conditions , A.D.W.G. and WH&S; Policies & procedures.
Assist in the monthly/annual reporting of state & federal Government funding bodies
Assist (SMRC) WH&S; Coordinator in matters relating to W&WW;
Contribute to development of water and wastewater public education programs
About You
To be successful in this role you will have:
Degree in a relevant science, applied science or engineering discipline or equivalent relative work experience that can be associated with the position requirements
Knowledge of Australian Drinking Water Guidelines, and Environmental Legislation
Knowledge of drinking water and wastewater systems and associated monitoring programs
Demonstrated experience in technical report writing and data analysis with ability to interpret analytical results




Demonstrated experience in relevant Windows and Microsoft Office products
Well-developed database management skills
Excellent customer service philosophy and experience allowing the position to deal effectively with a diverse range of stakeholders and situations
Well-developed interpersonal and written communication skills
Ability and willingness to undertake training in software or other specific W&WW; deliverable competencies required for the position
Excellent time management skills and ability to work to strict deadlines
Ability and ongoing commitment to work as directed by Supervisor, according to Council's prescribed practices and Code of Conduct, with or without supervision
Current Driving License Class C, ongoing employment is conditional on maintaining this license
Desirable criteria
Familiarity in local government corporate software solutions, including mapping software
Experience in Water supply and Water & Wastewater Service delivery requirements
Well-developed Safety, Environmental & Quality management principles including analysis and reporting
At Snowy Monaro Regional Council, we are committed to providing EEO and embracing diversity.
We are an inclusive workforce which reflects the unique region, community, and customers we serve.
In addition to providing an encouraging and positive environment, Council is a smoke free work workplace.
Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.
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📌 Compliance Officer Water Wastewater (Cooma)
🏢 Snowy Monaro Regional Council
📍 Cooma