At Global Work & Travel, we turn dreams into reality by helping young travellers work and explore abroad.
From teaching in Italy to working holidays in Canada or volunteering in Costa Rica, we create life-changing experiences.
With over 120,000 customers across six global markets, we're proud to be the world's leading gap-year travel brand.We are now seeking an experienced and commercially driven Revenue Team Manager to lead and elevate our team of 12 revenue-focused Travel Consultants (Account Managers).
This is a pivotal leadership role within our Melbourne HQ, responsible for driving revenue performance, strengthening operational processes, and building a high-performing, accountable sales culture.You will lead from the front — supporting your team to exceed targets while ensuring exceptional customer experiences.
Reporting directly to the COO, you will play a key role in shaping revenue strategy, performance management and day-to-day operational excellence.Key ResponsibilitiesLead, coach and develop a team of 12 revenue-based Travel Consultants/Account ManagersDrive revenue performance and ensure team targets are consistently achieved and exceededMonitor KPIs, performance metrics and sales activity, providing clear reporting and insights to the COOConduct regular performance reviews, 1:1s and structured development plansManage escalations,



complaints and complex customer situations with professionalism and commercial awarenessRefine and optimise sales and service processes to improve efficiency and conversionCollaborate with global partners to coordinate exceptional travel experiences for customersFoster a high-performance culture built on accountability, resilience and resultsWho We're Looking ForProven experience leading a sales or revenue-driven team (ideally 8+ direct reports)Strong track record of delivering and exceeding revenue targetsConfident in performance management and having direct, constructive conversationsProcess-oriented with the ability to balance commercial outcomes and customer experiencePassionate about fostering a positive, high-performance team culture aligned with company valuesCalm and solutions-focused when handling complaints or difficult situationsAnalytical and comfortable reporting on performance dataEnergetic, driven and highly accountableTravel industry experience is advantageous but not essentialWhat's In It for You?
Full time, Monday to Friday roleHybrid working arrangement (3 days in office, 2 from home)Competitive base salary + performance incentivesPaid day off for your birthdayDiscounts on travel productsRegular team events, Friday drinks and a vibrant office cultureOne week remote work perk – travel and work from anywhereBased in an impressive Collins Street tower in Melbourne CBD, our office offers fantastic perks including regular team events, free tea and coffee, massage chairs and even beer on tap.
With offices also in the UK and Canada, we provide genuine international career progression within a fast-growing global business.If you are a commercially minded leader who thrives on driving performance and building strong teams, we would love to hear from you.Find out more about what we do at .
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📌 Revenue Team Lead, Travel Sales & Growth (Melbourne)
🏢 Global Work & Travel
📍 Melbourne