10 Aug
|
Winning Appliances
|
New South Wales
10 Aug
Winning Appliances
New South Wales
At Winning Group, we're more than a retailer – we're Australia's leading experience company.
Since ****, we've been a proud, family-owned business, bringing together premium retail, world-class logistics, and cutting‐edge technology.
Our brands include Winning Appliances, Appliances Online, Winning Services, Rogerseller, Spence & Lyda, Ora, and Andoo.
Reporting to the Showroom Manager at our Redfern showroom, our Furniture Sales Consultant plays a key role in achieving and exceeding sales and margin targets by delivering an exceptional, end‐to‐end customer experience.
Combining in‐depth product expertise with strong commercial focus, you will guide clients through their purchasing journey while ensuring all sales administration is completed accurately and efficiently.
This is a hands‐on role for someone who thrives in a premium retail environment and takes pride in delivering both results and service excellence
As a Furniture Consultant you'll:
Achieve all sales, margin targets, and KPIs set by the business.
Deliver an exceptional, high‐touch customer experience via phone, email, and face‐to‐face.
Demonstrate deep knowledge of design trends, material finishes, and product narratives.
Confidently guide clients through product features, aesthetics, and spatial configurations.
Prepare detailed project quotes and proactively follow up to convert sales.
Liaise with suppliers, industry professionals (e.g., architects and interior designers) as required.
Uphold immaculate showroom presentation and visual merchandising standards.
Assist with ad‐hoc duties, including hosting clients and showroom greeting.
Attend design industry, launch, and supplier events as required.
Collaborate with Buying & Merchandise to request stock and bespoke purchases.
Release orders to clients in a timely manner and organise client payments.
Produce accurate technical and aesthetic specifications for ordered items.
You'll have:
Experience in a premium customer service, luxury retail, or design showroom environment.
Exceptional communication and interpersonal skills, with the ability to build rapport with design professionals.
High level of computer literacy (experience with Google Workspace advantageous).
A self‐motivated, proactive, and results‐driven attitude with an eye for detail.
A strong passion for, or qualifications in, interior design, furniture, lighting, or architecture.
Commitment to delivering an elevated, premium level of customer care.
Impeccable professional presentation, grooming, and styling standards.
Availability to work Tuesday‐Saturday or Wednesday‐Sunday
Why Winning?
At Winning Group, you'll join a team where creativity, service, and passion are celebrated.
We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group.
Our employee benefits include:
Exclusive staff discounts across all Winning brands.
Growth opportunities opportunities with pathways into leadership.
Wellbeing support through our EAP, with availability to access free GP visits and psychology appointments
Vibrant culture with immersive events and an amazing annual Christmas party.
We're proud to nurture a diverse and inclusive workplace where everyone feels they belong.
We welcome applicants from all backgrounds and encourage you to apply if this role excites you.
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📌 Furniture Sales Consultant (New South Wales)
🏢 Winning Appliances
📍 New South Wales