After many wonderful years with our firm, our much-loved receptionist is retiring, creating a rare opportunity to join our friendly and supportive team.
At CJM Accountants, we pride ourselves on building long-term relationships with both our clients and our team.
We are a well-established and growing accounting practice based in Heidelberg, providing taxation, accounting and business advisory services to individuals and small to medium-sized businesses.
We are looking for a warm, organised and proactive Administration Assistant who enjoys helping people, thrives in a busy office setting and takes pride in delivering exceptional customer service.
If you enjoy variety, love being the person who keeps everything running smoothly, and are looking for a long-term career with a supportive team, we'd love to hear from you.
After many wonderful years with our firm, our much-loved receptionist is retiring, creating a rare opportunity to join our friendly and supportive team.
At CJM Accountants, we pride ourselves on building long-term relationships with both our clients and our team.
We are a well-established and growing accounting practice based in Heidelberg, providing taxation, accounting and business advisory services to individuals and small to medium-sized businesses.
We are looking for a warm, organised and proactive Administration Assistant who enjoys helping people, thrives in a busy office environment and takes pride in delivering exceptional customer service.
If you enjoy variety, love being the person who keeps everything running smoothly, and are looking for a long-term career with a supportive team, we'd love to hear from you.
About the Role
As the first point of contact for our practice,



you will be the welcoming face and voice of CJM Accountants.
You'll play a vital role in ensuring our office operates efficiently while providing administrative support to our accounting team.
Your responsibilities will include:
Welcoming clients and visitors with a friendly and professional approach
Answering and directing incoming telephone calls
Managing incoming and outgoing mail, emails and correspondence
Maintaining accurate client records and performing data entry
Assisting with new client onboarding and administration
Creating and managing jobs within our practice management software
Supporting accountants with workflow and administrative tasks
Collating financial statements, income tax returns and other client documentation
Managing electronic filing and document administration
Processing and forwarding ATO correspondence to clients
Assisting with ASIC annual reviews, company and trust documentation, and maintaining corporate compliance records (training provided)
Liaising with clients, the ATO, ASIC, SRO and other key stakeholders
General office administration and support for the wider team
Maintaining kitchen and office presentation
Providing direct administrative support to the Director, including managing priorities, coordinating tasks, preparing documents,



following up on actions and assisting with day-to-day workflow requirements
Working closely with our Practice Manager and assisting with a variety of administrative projects as required
About You
We're looking for someone who is organised, approachable and enjoys working with people.
Ideally, you'll have:
A friendly, professional and confident manner
Excellent communication skills, both written and verbal
Strong organisational skills with exceptional attention to detail
The ability to prioritise multiple tasks and meet deadlines
Strong computer skills and proficiency across the Microsoft 365 suite, including Outlook, Word, Excel and Teams
A positive attitude and a willingness to help wherever needed
The ability to work both independently and as part of a close-knit team
Previous experience in reception, administration or customer service is highly regarded.
Experience within an accounting practice or professional services setting, along with exposure to Xero Practice Manager (XPM), Suitefiles and NowInfinity, would be advantageous but is not essential, as full training will be provided.
Why Join CJM Accountants?
We're proud of the culture we've built.
Many of our staff have been with us for years because we genuinely value our people.
We offer:
A welcoming, supportive and family-oriented team
Comprehensive training and ongoing mentoring
A stable, long-term career opportunity
Modern cloud-based systems and technology
A diverse and interesting client base
Opportunities to learn and develop new skills
A workplace where your contribution is recognised and appreciated
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📌 Adminstration Assistant (Victoria)
🏢 CJM Accountants
📍 Victoria