About the role
Harmony Orthodontics is seeking a dedicated and professional Dental Receptionist to join our orthodontic clinic in Riverton, This is a full-time position for 35 hours a week , 9am - 5pm Monday - Friday.
As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient experience for everyone who visits our practice.
This role is essential to the smooth operation of our clinic and directly impacts patient satisfaction and retention.
What you'll be doing
Greeting patients warmly and professionally upon arrival, ensuring a positive first impression
Managing patient appointment scheduling and maintaining accurate records using our dental practice management software
Processing patient registrations and updating personal information and medical history forms
Handling telephone enquiries and booking appointments with efficiency and courtesy
Processing patient payments and managing billing procedures
Coordinating patient flow throughout the clinic to ensure clinicians are utilized effectively
Providing patients with information about treatment options, costs and aftercare requirements
Managing reception administration, including correspondence, filing and general office duties
Supporting the clinical team by preparing patient records and treatment documentation
Banking and Mail
Assisting in Sterilization when required
Assisting in Environment Cleaning
What we're looking for
Previous experience as a dental receptionist/dental assistant or in a similar healthcare reception role
Knowledge of sterilization protocol
Strong organisational and time-management skills with the ability to manage multiple tasks and priorities simultaneously
Excellent communication skills, both verbal and written,



with a professional and friendly demeanor
Proficiency with dental practice management software and general computer systems
Knowledge of dental terminology and familiarity with orthodontic procedures and treatments
Ability to handle sensitive patient information with discretion and maintain strict confidentiality
Strong customer service orientation with genuine empathy for patient needs
Attention to detail and accuracy when managing appointments, billing and patient records
The ability to work effectively as part of a team and support clinical staff
Flexibility and adaptability to respond to the changing needs of a busy practice
Have full Australian working rights
About us
Harmony Orthodontics is a leading orthodontic practice committed to delivering exceptional patient care and achieving beautiful, confident smiles.
We pride ourselves on creating a warm, welcoming environment where patients feel valued and supported throughout their orthodontic journey.
What we offer
Full time employment with ongoing job stability and security
Competitive salary package reflecting experience and qualifications
Supportive and collaborative team environment
A modern, well-equipped clinic with the latest dental technology
Friendly patient base and rewarding work creating positive life changes
Work-life balance considerations and flexibility where possible
A role where you will make a genuine difference to patients' lives and self-confidence
Apply now
If you are an enthusiastic and professional Dental Receptionist looking to join an orthodontic practice, we would love to hear from you.
Please submit your CV, covering letter and details of your relevant experience to ******
We look forward to welcoming you to our team!

📌 Dental Receptionist- Orthodontic Clinic (Western Australia)
🏢 Harmony Orthodontics
📍 Western Australia