Customer Admin/Ops Manager - D365We are working with a well-established organisation to find a Customer Operations Manager for their Mansfield Park site.
This is a hands-on, commercially sharp role at the centre of the business, and comes at an exciting time as the company invests in a major systems upgrade.You will be the right hand to the operations lead, running the customer operations side of the business while staying deep in the detail day to day.
This is a doer's role, someone who leads a small team but is happy to roll their sleeves up, not a sit-back manager.What the role centres onPreparing quotes and tenders for customers, including building the costing models behind large, high-value tenders across a broad product range, factoring in process, transport and costLeading the customer operations team (2 direct reports day to day, scaling to around 8 at peak) with a strongly customer-focused mindsetManaging back-end customer administration, including invoicing, credit, accounts payable and delivering outcomes for customersInvestigating stocktake variances, consolidating data and supporting the finance and reporting functionSupporting IT-related administrative tasks, including report buildingDriving continuous improvement,



with an eye on new technology and smarter ways of workingWhat we are looking forProven experience preparing quotes, tenders and cost models, and confidence working in complex spreadsheetsExperience in a product-based, operational or supply-focused environmentA hands-on leader who can guide a small team while staying across the detailStrong across the back end of customer operations: invoicing, credit, stock and dataCustomer-focused, data-literate and open to change and current technologyExcellent attention to detail, organisation and communication, and calm under pressureNice to haveDynamics 365 Finance and Operations experience.
An advantage given the systems upgrade underway, but not essential if the commercial and operational strengths are thereThe detailsFull-time, permanent5 days on site at Mansfield Park, SA (no hybrid), so you will need to be local or comfortably commutableApply now or reach out for a confidential conversation.Pay: $90,****** – $130,****** per yearBenefits:Employee discountExtended annual leaveFree foodSalary packagingWork Location: In person

📌 Customer Administration/Operations Manager (Adelaide)
🏢 Platform People
📍 Adelaide