CSK Nexus is seeking an experienced AI Contact Centre Engineer to design, build, and support next-generation customer engagement solutions using Amazon Connect and AWS AI services.
This role combines cloud engineering, contact centre architecture, conversational AI, and automation.
You will work with business stakeholders, solution architects, and development teams to deliver intelligent customer experiences across voice, chat, messaging, and self-service channels.
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📌 Ai Contact Center Engineer: Aws Connect & Conversational Ai (Melbourne)
🏢 CSK Nexus
📍 Melbourne
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