Blacktown City Council invites applications for a Customer Service Officer.
You will respond to enquiries in person and by phone, provide information about Council services, and process payments and applications.
You will help customers resolve issues quickly and respectfully, updating records and directing complex requests to specialist staff as needed.
The role is wide-ranging, fast-paced and offers ongoing training, with a focus on delivering professional, consistent service to a diverse community.
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📌 Customer Service & Enquiries Officer — Council (New South Wales)
🏢 Blacktown City Council
📍 New South Wales
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