Join a global fibre optic manufacturer in Belmont where you'll make an impact through delivering exceptional service and sales support while growing your career.
Work for an industry leading fibre optic manufacturer on a strong growth trajectory
Grow your career with meaningful learning and development
Be part of an empowered, inclusive culture enriched by diverse mindsets
About the role
Join our team located in Belmont, in a professional B2B inside sales environment, supporting customers across various industries. If you love helping customers, enjoy working at pace and take pride in accurate, high-quality sales support, you'll feel right at home – contributing to stronger customer experiences and healthy revenue outcomes while building a long-term career in a secure, global business.
Key Responsibilities
Deliver excellent customer service to both internal and external stakeholders
Respond to customer enquiries via phone, email and other channels
Communicate proactively with internal and external customers, providing updates on shipments, delays and key order information
Prepare accurate, high‐quality quotations, complete timely follow‐ups and manage the full order lifecycle
Provide reliable product, pricing, delivery and technical information
Build strong, productive relationships across AFL's customer base
Maintain accurate customer and order data and support administrative tasks
Develop and maintain strong product knowledge through ongoing learning
Support project bid processes as required
About You
You take pride in delivering great service, enjoy supporting customers and sales teams, and feel confident working with detail, data and fastmoving priorities. You're organised, proactive and comfortable communicating with different stakeholders, and you're looking for a role where your accuracy,



professionalism and relationship building skills genuinely make an impact and where your potential drives your career growth.
You'll be a great fit if you have:
2-3 years' experience in customer service, inside sales or a similar role
Experience working in a technical product environment is highly preferred
Strong numerical attention to detail and comfort working with pricing and data
Clear, professional communication skills across phone and email
Ability to interpret and work with technical and commercial information
Strong organisation and prioritisation skills in a fast-paced environment
Confidence working both independently and within a collaborative team
Proficiency in ERP systems (Oracle or similar) and MS Office
A calm, empathetic approach when managing challenges or escalations
Unrestricted working rights in Australia
What Makes AFL a Great Place to Work?
At AFL, our people are our greatest asset. We support their growth through meaningful development opportunities and an empowered, collaborative culture. Our team is dedicated to delivering innovative solutions and exceptional customer experiences, while also making a positive impact in the communities we serve. For you, this means stability, real career pathways, and the chance to build expertise within a globally recognised industry.
Employee Benefits and Perks
Celebrate
with Birthday Leave and
give back
with Community Service Leave




Support family life
with top up Parental Leave (primary & secondary carers)
Make a difference
through community outreach initiatives
Save more
through Novated Leasing and Origin Electrical Advantages
Grow with purpose
through comprehensive L&D;, mentoring and leadership programs
Shape your future
with genuine career growth pathways
Broaden your horizons
through national and global team exposure
Enjoy peace of mind
with onsite parking in Belmont
About AFL
AFL Telecommunications is a global leader in fibre optic solutions; known for being at the forefront of innovative engineering solutions that make a meaningful impact.
Founded in ****, AFL manufactures over 2,000 products, employs more than 11,000 people globally, and generates revenue of over USD2B. A wholly owned subsidiary of Fujikura Ltd. - a global manufacturer with revenue of over USD7B, AFL benefits from the scale, stability and over a century of innovation with deep expertise in fibre optic engineering, and a proud legacy of excellence.
AFL Australia & New Zealand has local manufacturing facilities at two sites in Victoria, generates revenue of over AUD90M, employs over 160 people and operates across all major capital cities. We supply products and support customers across Hyperscale, Data Centres, Service Provider, Energy, Utility, Government, Defence, Mining, Rail & Road, and broader industrial markets.
Learn more about AFL at en/au.
Ready to Join Us?
If this sounds like the prospect you've been waiting for,
apply now!
We welcome applicants from every background and are happy to arrange recruitment adjustments if needed.
Only applicants with unrestricted Australian working rights will be considered.
#J-*****-Ljbffr

📌 Inside Sales / Customer Service Representative (Victoria)
🏢 Afl
📍 Victoria