For further info please contact Ian on ********
Primary Purpose of this Position: Ensure correct invoicing and reporting of all service activities to customers. The co-ordination and production of invoices nationally, the review & processing of agent payments. Provide support for finance team related tasks.
Key responsibilities will include:
Daily review and invoicing of Service Calls ******** per day)
Liaise with Internal and external customers to ensure correct billing processes;
Coordination and Invoicing of all contract and non-contract related goods and services to required specifications. (Maintenance, Time and Materials or Warranty etc);
Compile Excel spreadsheet reporting on repair details and billing rates to both internal and customer specifications;
Escalation and assistance in resolving charge variances;
Organize Credit requests and supporting documentation for approval and process approved Credit notes;
Verify record's maintained to ensure all revenue is invoiced to customers;
Maintain Service call and Debtor Account notes as required;
Prepare account reconciliations and assist the debtor's collection function by providing relevant contract and repair information, as required;
Assist with all Maintenance functions, including customer equipment and contracts database, and call site creations;
Review and processing of all Service Partner Tax invoices Data entry of Service Partner invoices into AP system.
Reconcile Service Partner statements.
Perform other tasks as required;
REQUIREMENTS
Previous billing experience and use of relevant software packages (ideally in a service related industry) advantageous
Knowledge of administrative and clerical procedures and systems advantageous
Ability to prioritize and handle multiple tasks in a rapid paced changing work environment;
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