10 Aug
|
The SWATCH Group
|
Melbourne
10 Aug
The SWATCH Group
Melbourne
The Role
Working within our Customer Service department, this position is responsible to assist clients visiting the boutique for their after sales service needs alongside also working as part of the sales team.
Interacting with clients to ascertain their service and warranty needs
Propose necessary corrective intervention
Conduct diagnostics with the view to create an estimate for the work required
Perform quick service interventions on timepieces, in line with OMEGA standards
Conduct bracelet interventions (replacement of pins and bars, repair of bent clasps, etc.)
Ultrasonic cleaning on cases and bracelets.
Assist with stock management
Assisting in the continuous achievement of sales targets
Delivering impeccable customer service
Developing robust client relationships and client records within the boutique
Attend regular training and develop comprehensive product knowledge base
#J-*****-Ljbffr
📌 Omega After Sales Advisor | Brisbane (Melbourne)
🏢 The SWATCH Group
📍 Melbourne