As a
Technical Service Engineer
, you will be part of a level 3 team of subject matter experts that is responsible for providing technical expertise for clients' various workplace and providing L3 Wintel incident management within their ITSM toolset
The key responsibilities of the role will include, but are not limited to:
Provide L3 Technical Support and administration via client ITSM toolset within the Service health indicator (SHI'S) timeframe
Participate in client projects when required
Develop and Update Standard Operating Procedures (SOP'S)
Develop and update Detailed level design
As the ideal candidate, you will bring:
Essential:
Demonstrated knowledge & Experience in Microsoft Server ********* products and integrated technologies




Demonstrated knowledge and Experience in Active Directory & Identify Management Services
Demonstrated Knowledge & experience in Red Hat Linux
Demonstrated Knowledge & Experience in Vmware Vsphere 7
Demonstrated Knowledge in Microsoft SQL Server ****
Demonstrated Knowledge and Experience in Citrix Studios & Director
Proficiency in advanced scripting
ITIL V3/V4 certification
NV2 security clearance is required
Bachelor's degree in computer science or related field
Microsoft Certifications or equivalent experience
#J-*****-Ljbffr

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