Number of Positions Available: 1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and chance.
About us
Are you passionate about supporting people on their recovery journey and creating meaningful change within your community?
We are seeking an experienced and compassionate Senior Care Coordinator to join our Wagga Wagga Recovery Hub.
Working closely with the Partnerships & Program Coordinator, you will deliver high-quality, recovery-oriented support to individuals impacted by AOD, gambling, and mental health challenges, while providing operational support to staff and partner organisations.
About the Role
As a Senior Care Coordinator, you will provide person-centred support through assessment, care coordination, case management, psychosocial interventions, group work, education, and referrals.
You will also contribute to service leadership, support team capability, and ensure best-practice outcomes for participants.
This is a full-time role based in Wagga Wagga, NSW.
Salary is in accordance with SCHADS Award Level 5.
How you will make an impact
Deliver high-quality case management, assessments, referrals, education, and psychosocial support.
Manage a caseload and model best-practice service delivery.
Support day-to-day operations of the Wagga Wagga Recovery Hub.
Develop and monitor treatment and recovery plans, maintaining accurate documentation and reporting.
Build strong referral pathways and collaborative relationships with partner organisations and stakeholders.
Promote participant engagement, feedback, and continuous service improvement.
Provide supervision, coaching, and support to staff, volunteers, students, and partner staff.
Contribute to recruitment, staff development, reflective practice, and team wellbeing.
Represent the service through presentations, networking, and sector meetings.
What you will bring
You are an experienced and cooperative practitioner with a strong commitment to recovery-oriented practice and positive client outcomes.
You are confident supporting people experiencing AOD, gambling, and mental health challenges while helping develop the capability of those around you.
Essential Requirements




Diploma qualification in AOD, Community Services, Mental Health, Social Services, or a related field; or equivalent sector experience and expertise.
Completed AOD Skill Set Units (or willingness to complete during employment).
Experience supporting people impacted by substance use, gambling, and mental health challenges.
Knowledge of harm minimisation, brief interventions, and recovery-focused approaches.
Solid case management, assessment, care planning, and record-keeping skills.
Excellent communication, stakeholder engagement, and problem-solving abilities.
Experience supervising or mentoring staff, volunteers, or students.
Knowledge of the AOD, mental health, community services, and health sectors.
Experience working with Aboriginal and Torres Strait Islander peoples and culturally diverse communities.
Demonstrated ability to work collaboratively with partner organisations and external stakeholders.
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Flexible working arrangements.
Access to EAP and health & wellness initiatives incl Fitness Passport
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
Equal Opportunity
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.




The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
Values
We value Integrity, Compassion, Respect, Diversity, and Collaboration
Mission, Vision & Values
The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
We share the love of Jesus by: Caring for people, Creating faith pathways, Building healthy communities, Working for justice.
When you work with the Salvos, you help make a real difference to the community and the lives of others.
Find more information here.
Check out how we're bringing some more good in the world.
Why work with the Salvos?
The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.
When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.
So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.
Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful perks.
Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.
The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.
We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.
Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.
We are always on the lookout for individuals keen to help us fulfil mission to support those in need.
Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer.
Whatever your skillset, availability, or areas of interest, we are keen to hear from you.
Check out our volunteer opportunities here.
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📌 Senior Care Coordinator - Aod (Wagga Wagga)
🏢 The Salvation Army
📍 Wagga Wagga