Member Support Leader: Onboarding & Ai-Driven Experience (New South Wales)

Member Support Leader: Onboarding & Ai-Driven Experience (New South Wales)

10 Aug
|
Flight Centre Travel Group
|
New South Wales

10 Aug

Flight Centre Travel Group

New South Wales

Flight Centre Travel Group Australia is seeking a Member Support Leader to shape the end-to-end member experience across Envoyage, Link Travel Group and Luxury Travel Collection. You will lead onboarding, ongoing engagement and events, driving AI-enabled improvements and cost-productive support.
Reporting to the Director of Operations, you will build a high-performance team, set SLAs, and scale onboarding while collaborating with global teams to grow wallet share and protect member trust.
#J-*****-Ljbffr

📌 Member Support Leader: Onboarding & Ai-Driven Experience (New South Wales)
🏢 Flight Centre Travel Group
📍 New South Wales

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