Be part of something bigger. Connect with your community. Have Fun. It's all part of being on the Norths Collective team. Our members and guests are more than just patrons – they're our supporters. So we've designed an experience where the club is just as much theirs as it is ours. Join the Norths team and it can also be yours.
The Loyalty Host will report directly to the Loyalty Host Manager, whilst assuming some ownership and responsibility for the day to day operations within the gaming room, including appearance, presentation and customer engagement.
Joining Norths Cammeray means you are part of Norths Collective which includes The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft and Seagulls Tweed Heads.
Your Key Priorities will be to:
Aptitude for providing personalised customer service experience
Ensuring the ambient workplace of patrons is presentable, clean, comfortable and safe
Articulate in verbal and written communication
Maintain privacy and confidentiality on all aspects of financial, operational and patron affairs
Strong self-regulation capability in situations of conflict
Familiarity of self-exclusion patrons, actively monitoring player activity and ensuring all transactions are compliant, reporting any concerns or suspicious activity following the club's procedure
Ensure gaming machines and gaming floor compliance is maintained.



Adherence to the club's code of conduct and practice Responsible Service of Alcohol and Responsible Conduct of Gaming
Perceptive and respectful to cultural and social diversity
Providing prompt, efficient service to patrons and their guests, and to assist at specific event activities as required
The Candidate:
Flexible availability over a seven day week
A genuine desire to help people have a great experience
Excellent communication and customer service skills
Understanding of gaming
Ability to work autonomously and under pressure
Excellent grooming and self-presentation
Excellent communication skills both verbal and written
Hold current Responsible Service of Alcohol (RSA), Responsible Conduct of Gaming (RCG) and Advanced Responsible Conduct of Gaming certification
Manual handling abilities are a must, combined with a love of being on your feet
Discounted rates on meals
Birthday leave
Free parking
Free gym membership at Norths Fitness
Dynamic, energised, management team that is embracing change and focused on success
Access to Norths Collective Academy
Work for a Club that continues to reinvent its relevancy to its local community
Extensive training and development
We invest a lot in our people and offer significant on-the-job training. This is a fantastic opportunity to further your leadership career while making a meaningful impact on our members, guests and team.
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📌 Loyalty Host | Norths Cammeray (New South Wales)
🏢 Brody Doyle
📍 New South Wales