We are seeking a detail focused and organised
Administrator Billing & Claims
to join our Energy and Utilities Support Services Hub.
In this role you will play a key part in supporting billing and claims activities across a diverse portfolio of projects and operational contracts.
Working closely with Project Managers, Site Coordinators and Finance teams you will ensure invoices and claims are prepared validated and submitted accurately and on time in line with contractual and financial requirements.
This is a great opportunity to contribute to critical business operations while working in a collaborative and fast paced environment.
Key responsibilities include
Prepare invoices and completion claims in line with project and contractual requirements
Validate billing documentation including timesheets purchase orders and supporting records
Process billing requests through the Support Services Hub platform
Maintain accurate billing records in financial systems including JDEGS
Track billing status and ensure documentation is complete and compliant
Identify and resolve billing discrepancies in collaboration with stakeholders
Support project teams with billing queries and documentation requirements
Contribute to continuous improvement of billing processes and workflows
What we're looking for
You will bring strong administrative experience within billing invoicing or financial processes along with a high level of attention to detail and stakeholder engagement skills.
Key requirements include
Experience in billing invoicing claims or financial administration roles
Experience supporting billing within project or operational environments




Strong understanding of billing documentation including timesheets purchase orders and financial records
Experience working with financial systems such as JDEGS or similar ERP platforms
Strong organisational skills with the ability to manage competing priorities and deadlines
High attention to detail and ability to identify discrepancies
Strong communication skills with the ability to engage effectively with stakeholders
Proficiency in Microsoft Office applications
What we offer
A collaborative team environment within a centralised Support Services Hub
Opportunities for career development and internal progression
Exposure to a variety of projects and operational environments
Flexible working arrangements where applicable
A solid focus on safety wellbeing and professional growth
About Energy and Utilities
Energy and Utilities is a leading provider of end to end services across Australia and New Zealand delivering critical infrastructure and maintenance services within the utilities sector.
We are committed to supporting our customers and communities through safe reliable and innovative solutions.
At Downer our people are at the heart of everything we do.
We are committed to fostering a diverse and inclusive workplace where everyone feels valued respected and empowered to succeed.
Please note
Downer does not accept unsolicited resumes applications or candidate profiles from recruitment agencies.
Any submissions received will be considered property of Downer and no fees will be payable.
Job Info
Job Identification ******
Job Category Administration and Customer Service
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📌 Administrator Billing & Claims (Victoria)
🏢 Downer Group
📍 Victoria