10 Aug
|
Bolton Clarke
|
Port Macquarie
10 Aug
Bolton Clarke
Port Macquarie
Bolton Clarke seeks an experienced IS Service Desk Team Leader to lead our Sydney-based team on a 12-month initial contract. This role delivers first-level technical support across Bolton Clarke, manages requests, incidents, staffing coverage and SLAs/OLAs, and acts as a key escalation point for complex issues.
You will partner with internal IS Level 2/3 teams to restore service quickly, drive continuous improvement in service desk processes, and report on performance to senior IS leaders.
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📌 Is Service Desk Leader — Drive Incident & Sla Excellence (Port Macquarie)
🏢 Bolton Clarke
📍 Port Macquarie