Melbourne VIC | Full-Time, Part-Time and Casual Opportunities | 24/7 Operations
Nationwide Corporate Services is continuing to grow, and exciting new opportunities are becoming available across our state-of-the-art, 24/7 control room operations in Melbourne.
We are seeking experienced and professional Control Room Operators who have worked within security control rooms, parking control rooms, CCTV monitoring centres or similar operational environments.
If you are confident working in a fast-paced environment, take pride in delivering excellent customer service and want to join a supportive and growing national organisation, we would love to hear from you.
What We Offer
Pay rates
6% above the applicable Security Services Industry Award
Full time, part-time and casual opportunities
Modern, state-of-the-art control room environments
Ongoing training and professional development
Career progression within a growing national business
Supportive management and team culture
Diverse and dynamic operational environments
Opportunities to work across security, parking and integrated control room operations
Key Responsibilities
Monitoring CCTV, alarms, access control and other security systems
Responding to incidents, alarms, emergencies and operational requests
Coordinating security officers, mobile patrols and other operational personnel
Managing incoming calls, intercoms and customer enquiries
Supporting parking operations, including access, equipment and customer assistance
Escalating incidents in accordance with site procedures
Liaising with emergency services, clients, contractors and internal stakeholders




Maintaining accurate control room logs, incident reports and operational records
Providing clear and qualified communication during routine operations and emergencies
Supporting the safe and efficient operation of the site at all times
Essential Requirements
Current Victorian Security Licence with Control Room Operator endorsement
Previous experience in a security, parking, CCTV or similar control room environment
Solid communication and customer service skills
Sound incident-management and problem-solving capabilities
Good computer skills and confidence using multiple systems
Ability to remain calm and make sound decisions under pressure
Strong attention to detail and accurate report-writing skills
Availability to work across a rotating 24/7 roster, including days, afternoons, nights, weekends and public holidays
Full Australian working rights
Highly Regarded
Experience operating CCTV, access control, alarm or intercom systems
Experience within parking, transport, commercial property, retail or major-event environments
First Aid and CPR qualifications
Experience coordinating security teams or mobile patrols
Strong knowledge of emergency response and escalation procedures
About Nationwide
Nationwide Corporate Services is a growing national provider of security, parking and integrated operational services. We are committed to delivering professional, customer-focused solutions while creating genuine development and career opportunities for our people.
Our control room teams play an essential role in supporting our clients, frontline employees and customers around the clock.
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📌 Control Room Operators – Multiple Opportunities (Melbourne)
🏢 Nationwide Corporate Services
📍 Melbourne