About the role
We are seeking a dedicated
Front of House (Administration)
professional to join the team at Flaming North QLD Pty Ltd in Townsville. This is a
full-time position
based in our Townsville QLD **** location. As Front of House (Administration), you will be the first point of contact for our clients, visitors and staff, playing a crucial role in creating a welcoming and skilled environment. This position is instrumental in ensuring the smooth day-to-day operations of our office and maintaining the standards of excellence that define our organisation.
Key responsibilities
Greeting and welcoming clients, visitors and staff with professionalism and courtesy
Managing the reception desk and answering telephone enquiries with efficiency and accuracy
Invoicing
Scheduling and coordinating appointments and meetings
Maintaining the reception area and common spaces to ensure they are clean, organised and presentable
Processing mail, parcels and deliveries appropriately
Providing general administrative support to team members as required
Managing office supplies and ordering stock levels as needed
Maintaining confidentiality and handling sensitive information appropriately
Supporting the coordination of office events and meetings
Liaising with external parties, including clients and service providers, professionally and courteously
What we're looking for
Proven experience in a front of house, reception or office administration role
Excellent communication skills, both verbal and written
Strong organisational and time management abilities
Proficiency in Microsoft Office suite and office management software




Professional appearance and manner with a friendly, welcoming demeanour
Ability to multitask and prioritise effectively in a busy environment
Discretion and the ability to handle confidential information professionally
Reliability and punctuality
Customer service excellence and a genuine interest in supporting clients and colleagues
Preferred: Experience in a similar industry or organisational setting
What we offer
At Flaming North QLD Pty Ltd, we value our team members and strive to create a supportive and inclusive workplace. We offer a competitive salary package, opportunities for professional development and career progression, a positive and collaborative team environment, and the satisfaction of contributing to a successful organisation. We are committed to maintaining a healthy work-life balance and providing support to help you thrive both professionally and personally.
About us
Flaming North QLD Pty Ltd is a respected organisation based in Townsville, dedicated to delivering quality services and excellence in everything we do. Our company values professionalism, integrity and outstanding customer service. We pride ourselves on creating a welcoming environment where our team members feel valued, supported and motivated to perform at their best. We are an organisation committed to growth, innovation and making a positive impact in our community.
Apply now
If you are a professional with front of house or reception experience and would like to join our team, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you would be an excellent fit for this role.

📌 Frount Of House (Administration) (Townsville)
🏢 Flaming North Fire
📍 Townsville