Relationship Manager – Shape the First Impression, Every Day
Harmony Early Education - Graceville Opening Soon
This is an exciting opportunity to join a brand-current centre at Harmony Graceville from the very beginning and help shape the culture, community and family experience from day one.
Are you the kind of person who can brighten someone's day the moment they walk through the door? Do you love supporting families, creating meaningful connections and keeping a busy service running smoothly?
We are searching for a Relationship Manager who will be the warm first impression, the reassuring voice and the steady support that families depend on every single day.
They are the face of the service, the keeper of relationships and the connector who makes families feel truly seen and welcomed.
Your Impact
As Relationship Manager you will be the person families trust most.
You Will
Welcome every child and family with warmth, professionalism and genuine care
Build strong, lasting relationships that support enrolments, retention and a sense of belonging
Champion communication that is clear, respectful and family-focused
Support families through onboarding, transitions, bookings & daily questions
Keep the front-of-house running smoothly with organisation and confidence
Model Harmony's values through every interaction
Your presence shapes the tone of the whole service calm, connected, warm and child‐centred.
Why you will love working with us
We value the people who hold families together.
That's Why We Offer
75% off childcare fees
15% retention payment above Award
Harmony Academy for training & development
A compassionate, supportive leadership team
Wellbeing initiatives & team events




At Harmony child and cultural safety guide everything we do.
As a Relationship Manager you help create safe, inclusive and welcoming environments where every family feels respected and supported from their very first interaction.
Our Commitment to Child & Cultural Safety
We are dedicated to creating spaces where every child is safe, respected and celebrated.
Through strong processes, ongoing training and open communication we embed child‐safe and culturally protected practices in every aspect of our work including the way we welcome and support families.
About The Role
You will thrive here if you enjoy:
Being the welcoming face for children and families
Creating meaningful daily interactions
Supporting enrolments, tours & onboarding
Keeping systems, documentation and accounts organised
Working closely with the Centre Director and team
Being the calm, friendly, reliable "go-to" person
About You
You are warm, confident and organised with a natural ability to connect.
You Bring
Experience in customer service, administration / early childhood setting
Exceptional interpersonal and communication skills
The ability to multitask and stay steady in a fast‐paced environment
A commitment to child and cultural safety
A friendly professional presence that builds immediate trust
You are the person who remembers names, notices details and makes people feel comfortable the second they enter the room.
About Graceville?
Opening in ****, Harmony Graceville will be a purpose-built centre catering for up to 126 children (birth–5 years). Located at
293 Honour Avenue
, the centre will operate
6:30am – 6:30pm
, offering a welcoming and inspiring environment for children, families, and educators alike.
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📌 Relationship Manager Brand New Centre Opening Soon Harmony Early Educationgraceville (Brisbane)
🏢 Harmony Early Education
📍 Brisbane