Probe CX is seeking a Team Leader to drive performance while nurturing a supportive culture in our rapid-paced contact centre. You will coach and mentor agents, guide KPI-driven improvements, and ensure high-quality service for our clients.
This role emphasizes empathy, staff development, and collaboration with senior management to achieve campaign goals and excellent customer outcomes. Join a dynamic, global CX team delivering meaningful experiences.
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📌 Contact Centre Team Leader: Coach, Grow & Excel (Melbourne)
🏢 Probe CX
📍 Melbourne
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