Merimbula Auto is looking for an experienced, organised and customer-focused person to take ownership of our reception and front-of-house operations.
This is an important role within our business. You'll be the first point of contact for our customers and the connection between our customers, front office and workshop team.
This isn't a quiet reception desk.
We are a busy mechanical and tyre workshop, and our front counter can be quick-paced and high-pressure at times. Phones can be ringing while customers are arriving, vehicles are being collected, payments need processing and the workshop team needs information.
We're looking for someone who enjoys being busy, can confidently manage competing priorities and remains friendly, organised and professional when the pace picks up.
What you'll be doing:
Greeting customers and providing friendly, professional customer service
Answering phones and managing customer enquiries
Coordinating bookings, vehicle arrivals and customer collections
Processing invoices and payments
Maintaining accurate customer and job information
Liaising with our workshop team and keeping information flowing
Keeping the front counter organised and managing daily priorities
Maintaining a clean, welcoming and professional customer waiting area
Assisting with general administration and front-of-house operations
Taking ownership of designated workplace organisation, supplies and administrative responsibilities
This is an active, hands-on position. We need someone who notices what needs doing,



takes initiative and follows things through rather than waiting to be given their next task.
You'll thrive in this role if you are:
Friendly, confident and genuinely customer-focused
Highly organised with excellent attention to detail
Proactive, reliable and able to take ownership
Comfortable juggling multiple priorities
Calm and professional under pressure
Confident working in a fast-paced workplace
Comfortable with computers and learning new systems
Someone who takes pride in keeping things organised
A genuine team player
Previous reception, administration or customer service experience will be highly regarded.
Automotive experience is an advantage, but not essential. Finding the right person is more important to us — we can teach you our automotive systems and processes.
Be part of an award-winning local team
Merimbula Auto is a locally owned and operated business with a strong reputation for customer service and quality workmanship.
We're looking for someone who wants to become a genuine part of our team, cares about the experience our customers receive and takes pride in making a real contribution to the business.
Full-time position | $65,000 + super
Based on 40 hour week
Current hours are Monday- Friday, 8am - 5pm with the possibility of Saturday Hours in peak seasons.
If you love great customer service, enjoy a busy environment and take pride in keeping things organised, we'd love to hear from you.
#J-*****-Ljbffr

📌 Reception & Front-Of-House Coordinator (New South Wales)
🏢 Merimbula Auto
📍 New South Wales