Customer Service Representative - Call Centre | Norwest | Hybrid We are currently seeking a motivated and resilient Customer Service Representative to join a supportive call centre team in Norwest.
This is a fantastic opportunity to step into a corporate environment with excellent training, approachable leaders, and genuine longer-term potential.
The Role Working within a close-knit team of four and reporting into an experienced and supportive Customer Service Manager, you will be the first point of contact for customers calling through.
You can expect to: Handle approx.
***** inbound calls per day Investigate and resolve customer concerns,



following clear processes Receive comprehensive training before going live on the phones Work closely with your team and manager to deliver a high standard of service 3/2 Hybrid Split Update records and prepare correspondence in line with company procedures We're looking for people who: Have robust customer service or call centre experience Can stay calm, empathetic, and solution-focused under pressure Are polished in communication (written and verbal) with a professional presentation Thrive in a fast-paced, structured environment Have full Australian working rights To Apply: If you're ready to make a difference in a dynamic customer service role, apply now for an ASAP start.
We look forward to hearing from you!

📌 Customer Service Representative | Call Centre (Sydney)
🏢 Sharp & Carter
📍 Sydney