Trentham Pharmacy is looking for a reliable, energetic and customer-focused Pharmacy Assistant to join our close-knit team.
This is more than a basic counter position. We are looking for someone who takes pride in their work, notices what needs to be done and follows tasks through without needing constant supervision.
You do not need previous management experience. However, you must be dependable, comfortable using computers and willing to take responsibility for the day-to-day presentation and organisation of the pharmacy's retail area.
For the right person, this position offers the opportunity to develop into a senior pharmacy assistant or retail team leader.
The position is approximately 22 hours per week across four weekdays, generally between 10:00 am and 4:00 pm. There is currently no regular weekend work.
What you'll be doing
Welcoming customers and providing friendly, professional service
Assisting customers with pharmacy, health, beauty and everyday retail products
Receiving deliveries and ensuring stock is unpacked and replenished promptly
Maintaining stock levels and assisting with ordering
Monitoring out-of-stocks, overstocks, expiries, recalls and damaged products
Creating and maintaining attractive promotional and seasonal displays
Ensuring shelves, counters and retail areas remain clean, organised and well presented
Processing transactions and confidently using pharmacy POS and computer systems
Working with suppliers and representatives when required
Completing regular retail and housekeeping tasks
Supporting the Pharmacist and other team members during busy periods
Taking ownership of assigned responsibilities and following up unfinished work
What we're looking for




The most important qualities for this role are reliability, initiative and personal responsibility.
You will ideally have:
A strong and dependable work ethic
A history of arriving on time and attending rostered shifts reliably
The ability to identify what needs doing and get started without waiting for detailed instructions
Confidence using computers, email and point-of-sale systems
Good organisation and the ability to prioritise competing tasks
A friendly and respectful manner with customers of all ages
The ability to work efficiently while maintaining attention to detail
A willingness to learn about pharmacy products, procedures and regulations
The confidence to ask questions when unsure and apply feedback afterward
The ability to work independently as well as part of a small team
The capacity to undertake the normal physical duties of a retail pharmacy, including unpacking deliveries, replenishing shelves and being on your feet during shifts
Previous pharmacy or retail experience would be helpful, but it is not essential for an applicant with the right attitude, computer confidence and willingness to learn.
S2/S3 training or other relevant pharmacy qualifications would be well regarded.
What success looks like in this position
Within the first few months, we would expect the successful applicant to:




Become confident using our pharmacy and retail systems
Complete regular duties with minimal prompting
Maintain a consistently presentable and well-stocked retail area
Communicate clearly when a task cannot be completed
Identify stock or presentation issues and take appropriate action
Build positive relationships with our regular customers
Demonstrate that the team can depend on them
About Trentham Pharmacy
Trentham Pharmacy is a well-established, family-run community pharmacy located in the heart of Trentham.
Together with the adjoining medical clinic, we provide accessible and personalised healthcare to Trentham and the surrounding districts. Our services include prescription dispensing, vaccinations, medication advice, over-the-counter healthcare and a broad selection of health, beauty and personal-care products.
We are a small, supportive team where every staff member makes a visible contribution.
What we offer
Approximately 22 hours per week across four weekdays
No regular weekend work
Supportive training from the pharmacy owner and team
Staff discounts
A friendly community and regular customer base
The chance to take on greater responsibility as your skills develop
Potential progression into a senior assistant or retail team-leader role
Hourly rate based on qualifications and experience
How to apply
Please apply through SEEK with:
Your current résumé
A brief cover letter explaining why you would be reliable in this position
Applicants should live within a practical travelling distance of Trentham and have full Australian working rights.
Shortlisted applicants will be invited to attend an interview.

📌 Pharmacy Assistant (Victoria)
🏢 Trentham Pharmacy
📍 Victoria