Talenza is seeking an experienced Business Analyst to design and implement end-to-end processes for managing customer complaints and scam-related cases. You will partner with business, risk, compliance and technology teams to define how cases are captured, assessed, assigned, investigated, escalated and resolved.
The role sits within a major regulatory transformation program, requiring robust stakeholder management and the ability to translate requirements into actionable specifications for
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📌 Regulatory Transformation Business Analyst – Hybrid Sydney (Port Macquarie)
🏢 Talenza
📍 Port Macquarie
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