Revenue and Receivables Officer
As a key member of the Finance team, you will be responsible for customer billing and receipting processes, ensuring accuracy, compliance, and timely reporting. This role plays an key part in supporting revenue management and delivering excellent service to internal and external stakeholders.
Permanent - Full Time, 38 hours per week position - enjoy the stability.
Located in Rhodes, Sydney - our state-of-the‐art office includes a free gym, great public transport, parking options and convenient shopping links
Work flexibly-our office is incredible and so are the days when your commute is replaced by a few steps to your home office
Salary packaging - increased your take home pay with salary packaging including novated leasing options
Birthday leave - take time to celebrate with your friends and family
Key Responsibilities
Manage billing and receipting transactions accurately and in a timely manner
Provide excellent customer service to clients and internal stakeholders; including responding to queries by phone and email
Manage fortnightly/monthly settlements and direct debit adjustments
Generate client invoices and account statements
Process Refundable Accommodation Deposits and Ingoing Contributions in compliance with legislation
Manage funding accruals and reconciliations
Perform revenue-related reconciliations and provide reporting to management
Support debtor collection activities




Maintain up-to-date knowledge of the Aged Care Act and relevant legislation
About You
Diploma/Bachelor in Accounting in Business, Finance, or a related discipline
Minimum 5 years' experience in the aged care industry
Intermediate Excel skills
Good understanding (or willingness to develop knowledge) of aged care revenue and legislation
High attention to detail with strong organisational skills
Customer-focused, collaborative, and solutions-oriented approach
Ability to work under pressure and manage multiple priorities
Experience working in a highly regulated environment
Strong communication and stakeholder management skills
A genuine desire to make a positive impact
Experience with accounting/AR systems, particularly Alayacare is desirable but not essential.
National Criminal History Check (or willingness to obtain)
About Us
Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home. For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over **** staff and together we serve residents and customers across NSW. We are an Equal Opportunity employer and we value inclusion and diversity. For more about us visit our website .au
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📌 Revenue And Receivables Officer (New South Wales)
🏢 Fresh Hope
📍 New South Wales