Customer Experience Transformation Lead (Sydney)

Customer Experience Transformation Lead (Sydney)

10 Aug
|
Careers at Council
|
Sydney

10 Aug

Careers at Council

Sydney

Ku-ring-gai Council invites applications for a strategic leadership role in customer experience and service transformation. You will lead the Customer Service team and drive organisation-wide improvements, using governance, performance reporting, and continuous improvement to uplift service delivery.
You will oversee customer journey mapping, service reviews and digital delivery enhancements, using insights to address systemic issues and opportunities for improvement within a complex public
#J-*****-Ljbffr

📌 Customer Experience Transformation Lead (Sydney)
🏢 Careers at Council
📍 Sydney

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