Keolis Downer Northern Beaches in Brookvale NSW is seeking an experienced Customer Experience, Business Partner to manage customer comms, feedback and complaints with prompt, consistent resolutions. Role supports two contract types, full time or part-time, and involves liaison with staff, management, customers and unions.
You will log and track feedback, issue standard replies, investigate non-standard matters and report on trends to improve service quality while aligning with policies and
#J-*****-Ljbffr