Brief Description
A varied role with a wide range of tasks
Contribute to the excellent reputation of our University
Based on our beautiful campus in the Gold Coast
Brief Description
A varied role with a wide range of tasks
Contribute to the excellent reputation of our University
Based on our beautiful campus in the Gold Coast
Medical Receptionist
Student Success and Wellbeing
Casual Appointment
Position Reference No: *********
Join Australia's top university for teaching* and enjoy staff benefits including:
Free staff car parking
Staff wellbeing program
Free & Confidential Employee Assistance Program available for all staff
Corporate health and finance discounts
Onsite Medical Centre and Counselling Services
Onsite Sports Centre including gym, fitness classes and pool#
About The Position
We are seeking a friendly and experienced Medical Receptionist to join our team, our medical Clinic is located at Bond University, Queensland.
What You'll Be Doing
Providing a warm and welcoming first point of contact for patients, both in-person and over the phone
Scheduling appointments, managing patient records, and handling medical billing and administration tasks
Assisting with the day-to-day operations of the medical practice, including customer service
Maintaining a high level of confidentiality and professionalism when dealing with sensitive patient information
Supporting the medical team by coordinating patient flow and ensuring a smooth and efficient clinic experience
Requirements
About the Person
Previous experience as a medical receptionist or in a similar customer service role within the healthcare industry
Strong interpersonal and communication skills, with the ability to provide exceptional customer service
Excellent organisational and time management skills, with the ability to multitask and prioritise tasks effectively
Proficient in using medical practice management software Best Practice,



electronic medical records, and other relevant technology
A compassionate and empathetic approach when interacting with patients
A team player attitude and the willingness to contribute to the overall success of the medical practice
Summary
Salary details
The hourly rate for this casual role is $***** (includes 25% casual Loading) plus 12% superannuation.
Further information
Position-related enquiries can be directed to Angelique Baker (Practise Manager) – .
Applications close: 11:59pm, Wednesday 19 August ****
Pre-employment checks
Appointment is subject to satisfactory pre-employment checks (including working rights verification, reference checks and a certified copy of your highest qualification). In line with the National Higher Education Code to Prevent and Respond to Gender-based Violence ****, preferred candidates must complete a Gender-Based Violence (GBV) Declaration, and any offer of employment will be conditional upon the University's review of the declaration. For more information, please visit our website via this link: Applying for Jobs at Bond
Conditions of employment are offered under a Bond Workplace Agreement (BWA).
Bond University is an equal prospect employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University's values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University
Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.
For more information, visit Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia
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Australian Financial Review's Best Universities Ranking ****
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📌 Medical Receptionist (Queensland)
🏢 Bond University
📍 Queensland