Customer Experience Officer - Wangaratta Sports & Aquatic Centre
Be the Heart of Our Community – Join WSAC as a Customer Experience Officer!
Wangaratta, VIC | Permanent Part Time | $***** per hour + super
At the Wangaratta Sports and Aquatic Centre (WSAC), we dont just welcome guests we create experiences that energise, inspire and keep our community coming back. We are looking for a Customer Experience Officer who brings warmth, confidence and genuine enthusiasm to every interaction. If you love connecting with people and thrive in a lively, community focused environment, this role is for you.
What You Will Do
Be the face of WSAC – welcome members and visitors with positivity, professionalism and genuine care
Make every moment seamless – support enquiries, process memberships and bookings, and help people feel informed and supported
Keep the centre humming – assist with transactions, cash handling and essential admin tasks that keep everything running smoothly
Create the vibe – help build an environment where people feel valued, encouraged and excited to return
What We Are Looking For
Strong communication skills and a friendly, approachable presence
Ability to thrive in a fast paced, team driven environment
Previous customer service experience (preferred but not essential)




Flexibility to work evenings and weekends
Why WSAC?
Joining WSAC means becoming part of a vibrant community hub where health, fitness, and fun come together. You'll enjoy:
A supportive team culture
Opportunities for growth and development
A dynamic workplace where no two days are the same
If you're ready to bring energy, positivity, and passion to every customer interaction, this is your chance to shine.
For more information and to view the position description, please visit our . For further enquiries about this position should be directed to Sonia Sartori - Customer Experience Team Leader on *********@.
Applications close at 3pm on Monday, 24 August ****.
Rural City of Wangaratta is a child safe and equal prospect employer. Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. In addition, applications for positions that work with children must provide referees who can comment on their experience working with children. These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.
#J-*****-Ljbffr

📌 Customer Experience Officer - Wangaratta Sports & Aquatic Centre
🏢 Rural City of Wangaratta
📍 Wangaratta