Purpose of the Job
This role exists to oversee the donation management process for all incoming clothing, home goods, and toys that support the Thrift Store and maintain and develop the online store, including identifying high value goods for online sale to support and fund the work of the Grace Care Center.
Responsibilities
This role is responsible for developing and maintaining an efficient processing system for all non-food pantry donations that come to the Grace Care Center, including distribution to the Thrift Store retail outlet, donation to another organization, or trash. In addition, this role oversees the maintenance, marketing, and sales for the online store.
Lead and Shepherd Volunteers
Recruit, schedule, train, and manage a donation management volunteer team
Provide leadership, resources, and encouragement for volunteers
Warehouse Operations
Organize and maintain the Thrift Store warehouse and storage trailers
Receive, sort, and distribute donations to the Thrift Store
Identify within incoming donations the high value items for potential online sale
Execute marketing plan and promotions schedule for the online store
Prepare promotional materials and displays
Promote sales via social media and email
Process online orders for pickup or shipment
Coordinate special sales events with the Thrift Store Team
Collaborate with the other services of the Care Center for best practices and greater impact
Administration
Attend staff meetings and Care Center events as required




Collaborate with the Senior Director of Thrift Store to maximize the value of incoming donations
Requirements
Bachelor's degree preferred
3+ years progressively responsible experience in any of the following areas is preferred:
Systems design and project management
Retail store and retail customer service
Warehouse inventory control systems
Online sales system development, promotion, and sales generation
Recruitment and leadership of volunteer or paid staff
Demonstrated passion for the marginalized and willingness to learn from the people we work with each week
Able to regularly stand, stoop, reach, and walk throughout an eight-hour shift
Able to lift, pull, or push up to 50 lbs. throughout an eight-hour shift
Ability to handle multiple tasks with competing timelines, with excellent follow up and follow through
High attention to detail, time management and organization skills
Demonstrated ability to direct, coach, motivate and supervise others
Solid communication, interpersonal and conflict resolution skills
Collaborative team player
Work Schedule: Sunday - Thursday
Staff Requirements
Committed to the vision, mission, and values of Grace Church.
Attend Grace Church worship services, weekly staff check-ins, monthly staff meetings, quarterly Core Team (membership) meetings, and annual staff retreat.
Directly work and be committed to the success of Grace's Big Six events: Easter, Grace Kids Camp, Community Fair, Weekend of Service, Artistic Production, and Christmas Eve.
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📌 Year Long Intern - Earlwood Baptist Church (Sydney, Australia)
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