Location:
Newman preferred (applications welcome from across the Pilbara including Port Hedland and Karratha who are willing to travel to Newman on a regular basis)
Full Time | Fixed Term until 30 June ****
Make a meaningful difference
Pilbara Community Legal Service (PCLS) is seeking a compassionate and resilient
Support Worker
within our
Redress
team to support people who have experienced institutional child sexual abuse through the
National Redress Scheme
.
This rewarding role provides practical, emotional and trauma-informed support, helping clients navigate the Redress application process with dignity, respect and care.
About Us
Pilbara Community Legal Service (PCLS) provides a range of services across Karratha, Roebourne, South Hedland and Newman, supporting individuals, families and communities throughout the Pilbara.
Our services include:
Legal Services
Financial Counselling
Tenant Advice and Education
Housing Support
Domestic and Family Violence Advocacy and Support
Redress Support
Settlement Engagement and Transition Services (SETS)
About the Role
In this role, you will:
Provid trauma-informed case management and client support
Assist clients to complete and lodge National Redress Scheme applications
Maintain accurate client records and data
Deliver outreach services across Newman and surrounding communities
Build positive relationships with clients, community members and service providers
About You
You are someone who:
Has experience working with vulnerable clients
Demonstrates empathy, resilience and professionalism
Can work independently and manage competing priorities
Has solid communication, administration and computer skills
Understands trauma-informed practice
Demonstrates cultural sensitivity, particularly when working with Aboriginal people and communities




Is willing to travel regularly to Newman and surrounding outreach locations
Essential Requirements
Minimum Cert IV in Community Services
Experience in community services, case management or a related field
Current WA C Class Driver's Licence
National Police Clearance and Working with Children Check (or ability to obtain)
Australian working rights
Able to travel to remote areas to deliver services to clients and the community.
Benefits
At PCLS we value our people and offer an attractive range of benefits, including:
Competitive salary package
Location allowance
Additional 0.5% employer superannuation contribution
Air-conditioning subsidy (October to March, in accordance with policy)
Five weeks annual leave plus 17.5% leave loading
Additional gifted leave between Christmas and Current Year
Access to not-for-profit salary packaging
Wellbeing initiatives and staff wellbeing squad
Regular supervision and professional development opportunities
This position is ideally based in
Newman;
however we welcome applications from candidates located across the
Pilbara
who are able to travel regularly with overnight stays.
Diversity and Inclusion
PCLS is committed to creating an inclusive, respectful and welcoming workplace.
We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, people of all genders, ages and sexual orientations, and people with diverse lived experiences.
PCLS is proud to be a Child Safe Organisation.
How to Apply
Click
Apply Now
and submit your current resume and cover letter addressing the essential selection criteria.
Applications will be assessed as they are received, and PCLS reserves the right to appoint before the closing date should a suitable candidate be identified.

📌 Support Worker, National Redress Scheme (Port Hedland)
🏢 Pilbara Community Legal Service
📍 Port Hedland