About the role
Darwin Smiles is seeking a highly organised and friendly Front Office Coordinator to join our dental practice across our Yarrawonga and Bakewell locations in the Palmerston area.
This full-time position is an integral part of the practice team, responsible for overseeing the day-to-day running of the front office and delivering exceptional customer service to our patients.
What you'll be doing
Manage the practice's front desk and reception area, ensuring a warm and welcoming environment for all patients
Coordinate and schedule patient appointments, maintaining the practice calendar and maximising productivity
Handle patient enquiries, bookings, and other administrative tasks with professionalism and efficiency
Process payments, manage patient records, and maintain accurate documentation
Foster a collaborative and supportive work environment
Assist with instrument sterilisation processing and tracking
Assist with various other practice duties as required
What we're looking for
A minimum of 2 years' experience in a similar front office or customer service role, preferably in a dental or healthcare setting
Strong customer service skills is a must
Strong organisational and multitasking abilities, with the capacity to prioritise and work well under pressure
Excellent communication and interpersonal skills,



with a friendly and empathetic approach to patient interactions
A genuine team player who works collaboratively and supports the broader practice team
A commitment to maintaining high standards of professionalism and confidentiality
What we offer
At Darwin Smiles, we are dedicated to creating a supportive and rewarding work environment for our team.
In this role, you can expect:
Competitive remuneration, semi-annual performance and salary reviews, and performance-based bonuses
Ongoing training and professional development opportunities
A healthy work-life balance
A cooperative and inclusive team culture
Access to employee wellbeing initiatives and health benefits
About us
Darwin Smiles is a leading dental practice serving the Darwin and Palmerston communities, dedicated to providing high-quality, comprehensive dental care to patients of all ages.
With a focus on innovation, compassionate care, and continual improvement, we are committed to creating a positive and rewarding experience for both our patients and our team.
If you are an experienced, customer-focused professional who is passionate about making a difference in the lives of our patients, we encourage you to apply now.

📌 Front Office Coordinator (Darwin)
🏢 Darwin Smiles
📍 Darwin