We are looking for a professional, organised and compassionate full-time
Medical Receptionist
to join our team at FAST Emergency Care Clinic.
As the first point of contact for our patients, you will play an important role in creating a welcoming, calm and efficient experience while supporting the day-to-day operation of the clinic.
Key responsibilities
Greeting and welcoming patients and managing the front desk and waiting room experience
Managing appointments, patient follow-up and specialist referrals
Responding to enquiries via telephone, email, website and in person
Maintaining accurate patient records and ensuring patient confidentiality and privacy
Processing payments, billing and receipting, including MBS claims through the practice management system
Assisting patients with Medicare and billing enquiries
Completing general administrative duties, including scanning, filing, banking and mail
Maintaining effective office systems and procedures
Providing administrative support to the Practice Manager and clinical team as required
About you
You will be warm and approachable, with the ability to help patients feel welcome and at ease.




You'll be comfortable working in a busy clinical setting, managing competing priorities and working both independently and as part of a team.
You'll bring:
Year 12 or equivalent, with strong literacy, numeracy and general administrative skills
Strong interpersonal, written and verbal communication skills, including a professional phone manner
Excellent organisational and time-management skills
Confidence using standard computer applications, including email, word processing and spreadsheets
Experience or confidence handling cash and EFTPOS payments
A high level of discretion and respect for patient confidentiality
Previous experience in
medical reception or healthcare administration
will be highly regarded, particularly knowledge of the
Medicare Benefits Schedule (MBS)
and experience with
Best Practice/BP Premier or similar practice management software
.
Most importantly, we're looking for someone who wants to be part of our team from the beginning — someone who will contribute ideas, take pride in their work and help us create an exceptional experience for our patients.

📌 Full-Time Medical Receptionist (Western Australia)
🏢 Fast Emergency Care
📍 Western Australia