Parity Consulting has partnered with a well established life insurance provider to recruit a Customer Experience Manager.
The role focuses on exploration and direction setting to improve experiences at moments that matter for customers.You will map opportunities, build a strong business case for change, and secure stakeholder buy-in, delivering clear plans for delivery teams.
Ideal candidates have CX experience in regulated industries and robust journey-mapping skills.
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📌 Strategic Cx Manager: Shape Insurance Journeys (New South Wales)
🏢 Parity Consulting
📍 New South Wales
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