Administration Trainee - Customer Service & Records (Inclusive Traineeship)
Petersham, NSW, Australia Inner West Council
Job Openings Administration Trainee - Customer Service & Records (Inclusive Traineeship)
About the job Administration Trainee - Customer Service & Records (Inclusive Traineeship)
Ability Advocates Australia is partnering with Inner West Council to recruit Administration Trainees within Customer Service, Records or Governance teams as part of the Inclusive Traineeship Program ****.
This is a paid traineeship for people with disability who would like to build confidence in communication focused office roles, with structured support.
About the Inclusive Traineeship Program
The program combines:
Formal training
Supported onboarding
Ongoing professional support
About This Role – Customer & Governance Services




These roles involve interaction with customers or internal stakeholders, supported by:
Clear scripts and procedures
Team supervision
The setting may be busy at times but is well structured.
Key Responsibilities
Depending on the team, you may:
Respond to enquiries (phone, email or in person)
Manage documents and records
Track requests and correspondence
Update systems accurately
Escalate complex matters appropriately
This Role May Suit You If You:
Like helping people or problem solving
Want to build communication confidence
Are comfortable learning scripted responses
Prefer having clear guidance and support
#J-*****-Ljbffr

📌 Administration Trainee - Customer Service & Records (Inclusive Traineeship) (New South Wales)
🏢 Ability Advocates
📍 New South Wales