Head Of Customer Experience & Operations (12-Month Contract) (New South Wales)

Head Of Customer Experience & Operations (12-Month Contract) (New South Wales)

10 Aug
|
@
|
New South Wales

10 Aug

@

New South Wales

Carma is seeking a Head of Customer Operations on a 12-month fixed-term contract to lead our customer service, delivery and escalations teams.
You will own strategy, performance and continuous improvement to deliver a high-quality customer experience at scale.You will build high-performing teams, coach leaders, partner with Sales, Buying and Production, and implement data-driven improvements across NPS, feedback and service metrics.
#J-*****-Ljbffr

📌 Head Of Customer Experience & Operations (12-Month Contract) (New South Wales)
🏢 @
📍 New South Wales

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