Full time Medical Receptionist
Baby Steps Health Centre – Subiaco
Baby Steps Health Centre is a multidisciplinary centre for
baby, child and parent health
, home to independent GPs, paediatricians and allied health providers working under one roof.
Our front-of-house team is central to how the whole place feels and functions.
We're looking for a
full-time Medical Receptionist
who can keep things running smoothly at reception and behind the scenes – someone steady, organised and warm, who's comfortable in a busy, detail-heavy environment and brings a sense of kindness and quiet joy to the day.
At Baby Steps, a bright, warm, calm presence at reception is part of the care — it shapes how families feel walking in and how our providers feel starting their day.
Your work is not only what gets done on screen, but how families and clinicians experience the place while it happens.
About the role
This is a
full-time position
based in Subiaco.
You'll be one of the main contact points for families and clinicians, responsible for:
Welcoming patients and managing check-in and check-out
Answering phones, handling enquiries and booking appointments
Managing practitioner schedules, waitlists and follow-ups
Processing payments, Medicare billing and private health claims
Preparing and scanning documents, referrals and results
Supporting doctors and allied health providers with day-to-day admin
Helping to keep reception systems,



templates and processes up to date
You'll work closely with our Head of Reception and Operations Manager.
About you
We're looking for someone who:
Has
5+ years of experience
in medical reception or medical administration
Is confident with
practice management software
(Best Practice)
Is comfortable in a
fast-moving environment
with competing priorities
Has solid
attention to detail
– billing, data entry, names, dates, follow-ups
Communicates clearly and calmly with patients, clinicians and colleagues
Has advanced
computer skills
across multiple systems and applications
Works well as part of a small team and is willing to help wherever needed
Values
kindness, patience and respect
Why work at Baby Steps?
Purpose-built environment
– calm, light-filled rooms and family spaces in the heart of Subiaco
Stable, supportive crew
– long-term staff and clinicians who look out for each other.
Varied work
– mix of front desk and back-office admin with exposure to many specialties
Room to grow
– opportunities to build skills in medical administration, systems and coordination
How to apply
If this sounds like you, we'd like to hear from you.
Please apply via SEEK, and attach a CV and cover letter.
Applications will be reviewed as they are received.
We will contact shortlisted candidates to discuss next steps.

📌 Medical Receptionist (Perth)
🏢 Baby Steps Health Centre
📍 Perth