Supportive team environment with great career pathways
Monday-Friday, casual hours within business hours with no weekends
Banking experience not required, e
xcellent training provided
Are you ready to start a rewarding career in banking?
As a
Customer Service Representative,
you will join our team in providing great service and support to IMB Customers in relation to their financial needs.
Due to internal promotions, we are now hiring on the Far South Coast.
Casual positions are available working at Bega, Merimbula and/or Eden depending on the candidate's location.
About the role
Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries
Exploring new opportunities to find the right financial solutions that may improve their position
Using various technologies, systems and digital platforms
Cash handling, balancing and administrative duties
Working with your Branch Manager and team to collectively achieve the goals and objectives
Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.
About you
Experience in customer service, in any industry
Flexible availability from Monday to Friday
Cash handling experience and an accurate eye for detail
A learning mindset and ambition to build a career in the banking industry




An aptitude for technology and proficient in MS Office programs/apps
Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
A adaptable approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
A genuine desire to help people, work directly with customers as well as work with and support a team
The willingness to travel within the region as required for training or staff relief.
About IMB
We are proud of our 145-year history helping members achieve their financial goals.
As a member-owned bank, we're focused on delivering great experiences, trusted service, and innovative solutions that make banking easier.
An award winning and growing organisation, we've donated more than $13 million through our Community Foundation to over **** projects in the communities in which we live.
IMB Benefits include:
A supportive culture that actively promotes inclusion and the wellbeing of our employees
Competitive remuneration
Wellbeing days
Product concessions
Paid parental leave
Purchased leave options
Study assistance
Corporate uniform
Genuine investment in your learning and professional growth.
To apply, follow the prompts.
Applications close 30 August
****.
For further information contact Suzannah Walker, Talent Acquisition Advisor
, at ******
.
Please note that email applications are not accepted.
Code: #1

📌 Customer Service Representative - Bega, Eden, Merimbula (Wollongong)
🏢 Imb Bank
📍 Wollongong