Job Description
Are you passionate about working with vehicles and customer service? ORIX, a leader in the rental and mobility space, is seeking a proactive and detail-oriented Rental Operations Assistant to help maintain our fleet and ensure smooth operations.
If you have a knack for keeping things running efficiently and enjoy hands‐on work, this is the opportunity for you!
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In this role, you will play a crucial part in ensuring ORIX's assets are meticulously cleaned, inspected, and prepared for hire but also jumping into the office work when required!
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INCLUDED IN WHAT YOU'LL DO:
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- Assist in all branch activities to keep things humming along.
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- Ensure assets shine and are ready for hire in a timely manner.
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- Handle minor repairs on vehicles and trailers, including changing mudflaps, fixing lights, and replacing bulbs.
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- Manage vehicle collection and delivery, ensuring yard presentation is always on point.
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- Stay informed about all asset classes and equipment specifications across the ORIX Rental and Mobility fleet.
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- Branch administration including filing, payment remittance, and preparation of rental agreements.
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- Be the key point of contact for inbound phone enquiries.
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- Process counter, online, and phone enquiries and follow these through to Rental Reservations.
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- Ensure accurate processing of all invoices and rental agreements.
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WHAT YOU HAVE:
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- Strong attention to detail and the ability to work independently.
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- A keen eye for monitoring and reporting vehicle defects and servicing needs.
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- Basic computer skills to keep everything organised.
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- Ability to lift manually in a safe manner and tackle minor asset repairs.
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- Experience in customer service, with transport and or rental activities preferred.
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- Strong organisational skills and ability to multitask in a fast paced environment.
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- Motor Vehicle licence required.
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Be part of an innovative and forward-thinking company that values teamwork, safety, and professional development. Enjoy a vibrant work setting, opportunities for growth, and the chance to make a tangible impact in the rental and mobility industry.
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📌 Rental Operations Assistant (Mackay)
🏢 Orix
📍 Mackay