Are you an energetic people person with a passion for customer service, tourism, and hospitality? We are looking for a Visitor Experience & Tour Guide to join our team and help create memorable experiences for guests through engaging tours, exceptional service, and hands-on operational support.

This is an exciting opportunity to work in a unique visitor-focused setting where you'll interact with guests daily, support events, and contribute to an outstanding customer experience.

Benefits

- Competitive pay rate of $34.97 per hour
- Flexible roster working 3 to 5 days per week
- Diverse role across tours, retail, hospitality, events, and customer service

About the Role

Reporting to the Site Manager, you will be responsible for providing exceptional visitor experiences while supporting the day-to-day operation of the site. This role requires a confident communicator who enjoys engaging with people and can work effectively with limited supervision.

Key Responsibilities

- Deliver engaging and informative tours that create memorable visitor experiences
- Provide exceptional customer service and build positive relationships with guests
- Assist with ticket sales, retail sales, and bar service
- Support the delivery of onsite events and visitor activities
- Maintain compliance with safety, operational, and customer service standards
- Contribute to visitation, revenue, and customer satisfaction targets
- Maintain presentation standards through general cleaning and site upkeep
- Develop strong product knowledge and confidently communicate key information to visitors

About You

To be successful in this role, you will possess:

- Minimum 2 years' experience in hospitality,



tourism, retail, or a customer-facing role
- Current RSA (Responsible Service of Alcohol) certification
- Strong communication and interpersonal skills
- A friendly, confident, and engaging personality
- Excellent customer service skills and a passion for creating positive guest experiences
- Ability to work independently while maintaining high standards
- Strong organisational skills and attention to detail
- Flexibility to work a roster across 3 to 5 days per week

Apply Now

If you are passionate about delivering exceptional customer experiences and enjoy working in a dynamic and engaging setting, we would love to hear from you. Submit your application today and take the next step in your hospitality and tourism career.

Bhaumik Trivedi
Recruitment Consultant
Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

📌 Visitor Experience & Tour Guides (Bundaberg Central)
🏢 Manpower
📍 Bundaberg Central