Payroll Manager | Australia & New Zealand

Application Deadline: 25 August 2026

Department: Payroll

Employment Type: Permanent - Full Time

Location: Villawood

Compensation: $120,000 / year

Description

Who We Are:
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

Diversity Matters:
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Key Info:

- Role type: Full Time
- Reports into: General Manager, Finance
- Location: Villawood/Hybrid
- Ideal starting date: As soon as possible

About the Role:

We're looking for an experienced Payroll Manager to lead our end-to-end payroll function across Lush's Australian and Aotearoa (New Zealand) entities.

This is a hands-on leadership role combining payroll expertise, inspiring people leadership, compliance, financial integrity and continuous improvement to deliver an exceptional payroll service across the business.

You'll lead and develop a talented payroll team, ensuring employees are paid accurately, on time and in line with legislation,



awards and internal requirements within our Retail and Manufacturing entities. You'll also be the go-to person for complex payroll matters, providing calm and practical leadership when things get busy or challenging.

Beyond keeping the payroll engine running, you'll have the chance to improve systems and processes and create a more seamless experience for our people.

Key Responsibilities

- Lead end-to-end payroll operations. With a hands-on approach, take ownership of the complete payroll function across ANZ, ensuring all pay cycles are accurate, timely and compliant.
- Coach and develop the payroll team. Mentor and empower team members to build capability and confidence, while driving succession planning.
- Own payroll compliance and governance. Ensure payroll operations meet all legislative, regulatory and internal requirements across ANZ, with proactive risk management.
- Maintain financial integrity and reporting accuracy. Partner with Finance and Leadership to support payroll reporting, reconciliations, journals and audit processes, ensuring reliable financial reporting.
- Drive continuous improvement. Challenge existing processes and identify opportunities to make payroll more seamless for Lush staff.
- Build strong connections with our retail and manufacturing operations.



Take the time to understand how our teams work so that payroll solutions reflect the needs of our people.

Skills, Knowledge and Expertise
- Experience managing end-to-end and multi-entity payroll functions within a medium to large organisation.
- Extensive knowledge of Australian and New Zealand payroll legislation, including the Fair Work Act, Modern Awards, and taxation and superannuation requirements, alongside NZ employment legislation and statutory obligations.
- Experience managing payroll governance, audits, reporting and compliance requirements.
- Demonstrated experience improving payroll processes, systems and ways of working.
- Advanced Excel skills and proficiency with Microsoft Office or similar applications.
- Practical experience using payroll platforms and/or HRIS systems.

Our Perfect Match Will Also Bring:
- Experience in either retail or manufacturing
- A strong and supportive leadership style
- An exceptional eye for detail
- Excellent written and verbal communication, with the ability to convey complex payroll information clearly to non-payroll stakeholders
- Calm leadership under pressure

Benefits

- 50% discount on LUSH products to keep you smelling and feeling fresh
- A welcome pack of LUSH products
- Paid day off for your birthday
- Profit-based bonus
- We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future, and share in the rewards of success when the company is doing well
- Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice

📌 Payroll Manager | Australia & New Zealand (Villawood)
🏢 Lush
📍 Villawood