Senior Child Safety Officers are responsible for ensuring the safety, belonging and wellbeing of all children and young people in the child protection process.

The Senior Child Safety Officer (SCSO) is responsible for delivering statutory child protection services including assessment, intervention, casework and case management for complex cases.

The SCSO is responsible for delivering services in accordance with legislation, practice guidelines and a strength based framework for practice. They will also be required to co-work with Child Safety Officers and Child Safety Support Officers on complex and sensitive cases.

This role provides mentoring and support to develop the skills and knowledge of newly appointed and less experienced Child Safety Officers and to Child Safety Support Officers.

Job details Position status Permanent
Position type Full-time
Occupational group Psychology, Counselling & Social Work
Classification PO4
Workplace Location Mackay region
Job ad reference QLD/697474/26
Closing date 27-Aug-2026
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person Erin McBride
Contact details Phone: 48641400
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As a Senior Child Safety Officer you will:

- Deliver accountable and collaborative integrated child protection services for complex and sensitive cases in a manner that respects the culture and context of each child, young person, family and community in accordance with departmental policies and procedures, statutory responsibilities, and the child protectionframework for practice.
- Work collaboratively with colleagues, stakeholders, including children, young people and their families, NGOs, service providers, medical professionals,



police and others to provide high quality strength based child protection practice in complex and sensitive cases.
- Participate and contribute productively as a team member to form culturally appropriate, skilled working relationships with colleagues, stakeholders, including children, young people and families, Non-Government Organisations (NGOs), and other service providers.
- Foster a culture and philosophy of quality frontline service delivery based on collaboration, cooperation, commitment to excellence and professional ethics.
- Maintain high quality case records in accordance with departmental case management requirements. Prepare, and support less experienced Child Safety officers prepare, quality case management reports.
- Participate and contribute to a culture of continuous learning, training and professional development to ensure practice knowledge and skills are contemporary and evidence-based.
- Draw on professional practice experience in relevant child protection fields to provide coaching and mentoring to new and less experienced Child Safety Officers and to Child Safety Support Officers by providing support and advice and demonstrating quality practice to develop their skills and knowledge.
- Develop and contribute to continuous quality improvement strategies.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

Please ensure you download all attachments and follow the instructions on how to apply.

Multiple positions available.

Documents

Before applying for this vacancy please ensure you read the documents below.

Information Package for Applicants

Role Description

📌 Senior Child Safety Officer (Mackay)
🏢 Queensland Government
📍 Mackay