Role Type: 12 Month Fixed Term

Location: Sydney

Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.

An opportunity is available for a Claims Manager – Professional Conduct to join our Sydney team, on a 12-Month Fixed Term Contract. This opportunity will see you support our members through the management of their claims, providing expert advice every step of the way. This role is also responsible for assisting in the accurate maintenance, entry and reporting of claims data, file management and document production.

This role is a great opportunity for healthcare workers who are looking for better work-life balance and a new career opportunity. If you are a nurse or allied health worker who is looking for a job that offers standard office hours with the ability to work remotely, all while still utilising your hard-earned healthcare knowledge, this job is for you!

The key responsibilities include:

- Managing member claims and investigations to support our members;
- Provide guidance, advice and support in the indemnification of claims;
- Proactively formulate a claims management strategy for the member, to achieve the best possible outcome;
- Partner with Solicitors in the support of our members claim as required; and
- Contribute to Avant’s provision of claims services including special projects, writing articles and presentations.

To be successful in this role you will have:

- Tertiary qualifications in legal,



health or business;
- Previous demonstrated experience in insurance claims management is desirable;
- A strong understanding of current health and insurance legislation;
- A solid focus on time management and work management;
- Excellent communication and relationship building skills;
- Proven ability to work in an electronic document management system; and
- Strong relationship building and negotiation skills.

Why work at Avant?
- At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.
- We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work-life balance.
- Your development is our priority and we have a variety of learning and development programs that will support you in your career.
- We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.
- We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.

If you require any adjustments during the recruitment process, please don’t hesitate to contact us at [email protected], or call Jack Dingle on (phone hidden)

📌 Claims Manager - Professional Conduct Claims (Sydney)
🏢 Avant Mutual Group
📍 Sydney