We are currently seeking a Customer Service and Administrative Assistant to join an organisation based in Melbourne CBD. This is a 3-month temporary opportunity, with the potential for extension depending on business needs and your performance in the role.

You will be working with a company specialising in novated leasing and salary packaging, supporting the novated leasing area of the business and within the settlements team. This role combines customer service and administrative responsibilities, with a strong focus on data entry, inbox management, and handling inbound and outbound phone calls when required.

Key Details:

- 3-month temporary contract with potential for extension
- Full-time hours across Monday to Friday, general business hours
- $36.82 per hour + super (paid weekly)
- Melbourne CBD location with hybrid flexibility (3 days WFH, 2 days in office) Starting ASAP!

Key Responsibilities:

- Manage shared email inboxes
- Handle inbound and outbound customer calls as required




- Perform accurate data entry and maintain CRM records
- Process documentation and maintain electronic filing systems

About You:
To be successful in this role, you will have:

- Previous experience in an office-based customer service and administrative role
- Strong written and verbal communication skills
- Excellent attention to detail and organisational skills
- Confidence working across multiple systems and the ability to learn recent technologies quickly

Ready to start immediately? APPLY NOW or email/call Georgina @ SMAART Recruitment on ********@smaart.com.au/0431293*** if you have further questions.
Additional information

- Melbourne CBD (3 days WFH per week & 2 days Office Based)
- $36.82ph + Super/3 Month Temporary Contract with potential of extension
- Mon-Friday - Full Time Hours - Across general business hours

📌 Customer Service & Administration Officer (Melbourne)
🏢 Smaart Recruitment
📍 Melbourne