Overview

Security Officer position at a leading Australian university campus in Brisbane (Banyo). This is a permanent Monday – Friday role with a focus on active shift work, customer service, and incident response in a skilled campus setting. Location: Banyo, Brisbane. Roster: Monday – Friday .

Key Responsibilities

- Maintain a visible security presence and provide customer service support.
- Respond to incidents, alarms and requests for assistance in real time.
- Enforce campus policies and safety procedures.
- Liaise with students, staff, visitors and contractors.
- Notify and escalate all complaints, occurrences, incidents, emergencies in accordance with established escalation procedures.
- Maintain accurate logs and incident reports.
- Communicate with site supervisors, clients, and emergency services as needed.
- Maintain a safe and secure environment for students, staff, visitors, stakeholders and contractors.
- Support critical incident and emergency responses and assist security operations teams with command, control, and coordination.




- Coordinate and communicate with on-ground personnel, ensuring clear and accurate information flow.
- Mail room services, traffic and carpark management.
- Act as a Warden in accordance with Campus Emergency Management Plans.

Qualifications & Requirements

- Unarmed Guard and Crowd Controller
- QLD Security Licence
- Valid First Aid & CPR certification
- Ability to swim (on-campus pool response)
- Familiarity with radio and communication systems
- Ability to remain calm under pressure and respond quickly to incidents
- Basic computer literacy and report writing skills
- Basic level with Microsoft Office suite (Outlook, Word, Excel)
- Understanding of WH&S; and the ability to identify and manage risks

Why Join ACESGroup and ACU

- Be part of a dynamic and supportive team
- Opportunities for career progression with ongoing training and support
- Work with a company that values safety, performance, and people

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📌 Security Officer - Brisbane Campus (Banyo) (Brisbane City)
🏢 Australian Concert and Entertainment Security (ACES Group
📍 Brisbane City