Azure Cloud Managed Services Support Lead Major Bank New South Wales

Azure Cloud Managed Services Support Lead Major Bank New South Wales

10 Aug
|
Bluefin Resources
|
New South Wales

10 Aug

Bluefin Resources

New South Wales

Newly created role to build a portfolio forecasting capability from the ground up!
Partner with Risk, Finance and senior leaders to influence lending strategy and growth.
Forecast portfolio performance, losses and profitability to drive key business decisions.
A major bank is currently seeking an Azure Cloud Managed Services Support Lead to join their team on a permanent basis.
Role can be based in Sydney or Melb.
2 days a week in the office.
Looking for an experienced Azure Technical lead to drive operations at scale- maintain service levels for critical workloads, end-to-end support of business and customer facing public cloud hosted applications and ensures that the support team are fit-for-purpose.
Responsibilities: Own service stability in a 24x7 operations environment, managing incidents, problem management and ITSM targets end-to-end Maintain robust Azure security, compliance and cost practices, supporting automated microservices and infrastructure environments Lead service improvement through automation,



optimisation and continuous enhancement of customer experience Provide technical leadership by mentoring the L2 CMS team and resolving complex cross-platform service issues Engage stakeholders and suppliers, supporting delivery handovers, capacity planning and driving a strong one-team, ITIL-aligned culture Key Skills / Experience: 5+ years' experience in Azure, with strong capability across IaaS, PaaS and SaaS settings Experience in technical leadership, mentoring offshore teams and managing stakeholder engagement and priorities Deep experience with Kubernetes and microservices, ideally deploying on AKS using Helm Robust understanding of observability and monitoring tools such as Splunk or Azure Monitor, with solid troubleshooting capability Strong terraform If interested please respond ASAP with your latest resume Consultant Reference number: BH- Profession:ICTIT Infrastructure Company: Bluefin Resources Date posted: 28th Jul, *

📌 Azure Cloud Managed Services Support Lead Major Bank New South Wales
🏢 Bluefin Resources
📍 New South Wales

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