3-month contract with strong potential for extension or permanency About Our Client Join a well-established specialist healthcare practice experiencing continued growth.
With a strong focus on patient care, professionalism, and innovation, they are seeking a capable and proactive Receptionist to support their team and ensure a seamless experience for patients and stakeholders alike.
Job Description You'll take ownership of a broad range of reception and administrative responsibilities, including: Welcoming patients and visitors and providing exceptional customer service Managing incoming phone calls, emails, and patient enquiries Coordinating and scheduling appointments Liaising with patients, specialists, healthcare providers, insurers, and other stakeholders Supporting patients throughout their treatment journey Preparing clinic and theatre schedules Coordinating patient documentation and surgical paperwork Maintaining accurate patient records and ensuring compliance with privacy requirements Processing patient billing and payments Managing invoicing for private patients, DVA clients,



and third-party insurers Assisting with reconciliations and administrative reporting Using practice management systems to maintain records and support clinic operations Supporting the use of healthcare technology and AI-driven administrative tools The Successful Applicant Previous experience in a receptionist, administration, or medical administration role Strong organisational skills and the ability to manage multiple priorities Excellent communication and interpersonal skills A skilled and patient-focused approach High attention to detail and accuracy The ability to work independently while contributing positively to a team workplace A proactive attitude and willingness to take ownership of tasks Highly regarded: Experience within a specialist medical practice Experience managing appointments, referrals, billing, and patient administration Exposure to surgical, procedural, or pain management environments Experience using Xestro Practice Management Software Experience using Heidi AI or similar healthcare technology platforms What's on Offer 3-month contract with strong potential for extension or permanency Hourly pay between $36 and $44 AUD, based on experience.
Opportunity to work in a healthcare setting in Bowen Hills.
On-site parking provided Prospect to join a growing specialist healthcare practice

📌 Receptionist Brisbane (Australia)
🏢 Michael Page
📍 Australia